The first step of Localgov onboarding is payment processing enrollment. We offer multiple options and competitive rates. Localgov is a public portal for businesses, offering a more effective way manage tax & registration compliance across the nation from a single portal. Therefore, our customer service team is able to seamlessly manage payment support for businesses. Seamless reconciliation is facilitated via a Localgov API sync or custom reports that reflect data upload requirements to your ERP/GL. Therefore, eliminating redundant payment processing management for government staff. Localgov adheres to federal FIPS 140-3 level security standards and is fully PCI and NACHA compliant.

Our pricing is simple. We quote a one-time onboarding fee and a fixed annual license fee based on an estimated volume of tax filings and/or application renewals. Custom implementations related to APIs or SSO will be quoted and included in the onboarding fee. We remain flexible with pricing to address possible budget restrictions and cost predictability needs. There are no additional costs for customer support or ongoing maintenance.

We have you covered! We understand that some businesses prefer to pay in-office or mail a check. Check and cash payment options can be enabled for government staff or select IP addresses to submit paper forms and in-person payments. If businesses prefer to pay in person, we can provide a kiosk solution to ensure all filings are recorded in Localgov.

Security is a top priority. All payment information is fully encrypted, and the platform incorporates multiple layers of protection, including cyber liability coverage to safeguard operations. Localgov adheres to federal FIPS 140-3 level security standards, is fully PCI and NACHA compliant, and guarantees 99.7% system uptime.

Localgov is also SOC 1 and SOC 2 Type 2 compliant. Independent audits confirm security, availability, integrity, and confidentiality standards.

Localgov prioritizes intuitive, efficient workflows for government staff and business users. The platform fully complies with WCAG 2.1 AA accessibility standards (required by ADA Title II) and incorporates ongoing feedback to optimize usability, interface design, and accessibility.

Localgov also offers SSO custom integration and multi-factor authentication to prevent unauthorized account access.

Read more about our online payment security here.

Every Localgov form is meticulously designed to ensure automated calculation accuracy for tax rates, fees, and interest and penalty rates. Localgov provides real-time 24/7 comprehensive and transparent reporting. Government and business users maintain full access to historical data with export capability. Users can customize the data grid to their preferences for every standard report. Custom reports can be easily created to address specific operational and reconciliation needs. Historical data can be migrated to enable insightful analytics.

Yes. Localgov is built on cloud-based, serverless architecture, it follows industry-standard RESTful API practices for secure, scalable integration. The platform connects with any authorized third-party software given proper API documentation. Alternatively, we can develop a custom report for seamless export from Locaglov and import to your ERP/GL in any desired report format (CSV, XML, etc.).

Customer support is what sets Localgov apart from other vendors. Acting as a trusted extension of your staff, our team helps manage tax collection, registration, compliance, and revenue maximization. We support local governments and business communities with extensive training, responsive customer service, and efficient payments management. After going live, our support team conducts ongoing outreach to businesses to assist with compliance training and account set up.