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Localgov Tax Administration: Less Hassle, More Benefits for Everyone

For local governments in search of a consumer-style solution that makes the filing, payment, and reporting of taxes & fees hassle-free, there’s only Localgov.

Read on to learn how this flexible platform helps communities like yours maintain more predictable revenues, gain community insights, and grow trust and transparency.

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Partner with Localgov and join a network of 200+ local governments serving 30,000+ businesses

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Localgov User: City of Joliet, IL
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Localgov User: City of Sesser, IL
Localgov User: Village of Midlothian, IL
Localgov User: City of Dayton, IL
Localgov User: Erie County, Ohio

How Fort Worth Grew STR Registrations 9x & and Increased HOT Revenue by $4 Million in One Year

Challenge: A Homegrown System That Couldn't Keep Up

  • Unreliable legacy system causing manual work and reporting headaches
  • Low STR compliance leading to lost revenue and unfair competition
  • Limited staff capacity strained by manual payments and growth
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A Rapid Transformation: Major Gains in Under One Year

  • STR compliance skyrocketed. Registered short-term rentals jumped from just 10 to 99—a ninefold increase
  • $4 million in new revenue. In its first year partnering with Localgov, the city collected an additional $4 million in hotel occupancy tax revenue.
  • Hotel payments went fully digital. Today, 100% of hotels pay online via ACH, eliminating check and credit-card processing fees and reducing administrative costs.
  • City staff workload dropped. With Localgov’s customer service managing taxpayer questions, Fort Worth’s two-person HOT team only steps in for rare exceptions.

What Localgov Will Do For Your Local Government

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Optimize Resources & Time

Local governments have to stretch resources more than ever, while offering additional services and support. But if you’re stuck with an outdated tax administration system, employees spend more time opening envelopes and processing paper forms and checks than helping taxpayers. Localgov’s all-digital solution offers you flexibility as you steer your municipality into the future.

  • Significantly reduce paperwork while increasing accuracy and security.
  • Reallocate staff toward more high-value tasks helping taxpayers.
  • Offer taxpayers an intuitive, consumer-style online payment solution.
  • Develop customizable forms that reflect your community's ordinances.
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Embrace New Business Developments

Entrepreneurs are always dreaming up new products and markets. Services such as short-term rentals are booming, but it’s tough for municipalities to track and monetize these services. But with Localgov, you can gain control over developing markets while offering these business owners easy-to-use remittance tools that help them stay compliant.

  • Get help developing and following cogent, comprehensive ordinances for new business sectors, such as short-term rental.
  • Connect short-term rental hosts with a simple way to register with your municipality.
  • Offer automatic calculation of fees to save time and increase accurate reporting, plus a secure way to pay.
  • Receive detailed reports about the development and growth of your short-term rental market.
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Gain Key Insights That Offer Control

Having the right data only matters when you can thoughtfully analyze that information. With Localgov’s powerful data insights and tailored analytics, municipalities can keep close watch on today’s trends and anticipate tomorrow’s revenues.

  • Benefit from our award-winning team of analysts.
  • Compare and contrast data using our clear, flexible data sets.
  • Experience visually-striking reports that convey real meaning.
  • Gain real understanding of tax-remittance history and track delinquencies.
  • Set informed forecasts and create actionable benchmarks along the way.
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Manage Exemptions and Relay Tax Refunds & Rebates

When taxpayers are due refunds, they don’t want to wait. Rather than taking up staff time on these time-consuming tasks, Localgov makes it easy to facilitate tax refunds more quickly.

  • Increase taxpayer confidence and satisfaction by minimizing refund-processing time.
  • Monitor local government exemptions.
  • Manage multi-jurisdictional exemptions for businesses.
  • Access our white-glove customer service team whenever you need them.
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Customer Care for Local Governments and Taxpayers

At Localgov, we understand the need for quick advice that truly solves problems. Our team of customer-support staff is available for municipal and county staff, as well as your taxpayers.

  • Grow confidence in your taxpayer community that they can get caring help when they need it.
  • Transform the reputation of local government by connecting taxpayers with timely solutions.
  • Reassure staff that your government's shift to digitization will be supported by our professional services team.
  • Save your staff time and resources when taxpayers access Localgov’s customer support rather than your internal team.

Download our customer service program presentation to learn more!

What are customers saying?

"Localgov made our life much easier. They customized the platform for our ordinances, handled outreach to hotels and short-term rentals, and continue to improve the system. For a small team like ours, that support is invaluable."

Jay Rutledge.
Financial Services Manager & Assistant Treasurer
The City of Fort Worth, Texas

Schedule Your Demo Today

We are eager to hear about your local government’s issues and concerns. Set up a time to speak with our team today.